"We love SkilTrak! – especially the e-mail testing portion. Since we started using SkilTrak, the candidates we hire are much more computer literate and communicate better with our customers."
HR Manager
"QuickScreen has helped us greatly! We reduced training time from 6 weeks to 2 weeks."
HR Manager
"I was impressed with the way ETC's software [Call Center Simulation] can be used to evaluate the range of skills that a potential agent may possess – from deductive reasoning to problem solving – all in a very realistic setting."
Paul Stockford - Customer Interface Magazine
|
