Overview
EASy Simulation – Teller Vision is a
web-delivered simulation that realistically depicts a
typical day in the life of a teller and accurately
predicts future job performance. Teller Vision lets
applicants "test-drive" the teller job and experience
what it's like to interact with customers and perform
banking transactions. As part of the simulation,
applicants handle a series of customer transactions.
The demeanor and attitude of each customer varies,
as does the complexity of each transaction. During
the simulation, applicants are required to learn
and apply bank policies and procedures, interact
with customers, review documents (e.g., deposit
slips, checks, IDs), complete data entry screens,
count and dispense cash (using a virtual cash drawer),
answer questions, and recommend bank products and
services. Applicants must be able to demonstrate
basic keyboard and navigation skills as well as the
ability to identify effective responses for each
question.
Key Benefits
With Teller Vision, you can quickly and accurately identify top performers who will:
- Provide superior customer service
- Generate more sales referrals
- Stay in balance
- Make fewer errors
- Remain on the job longer
- Exceed customer expectations
- Improve bottom-line results
Skills Measured
Teller Vision measures five critical skills required for high levels of performance in the teller position. These skills are:
- Customer Focus
- Sales Focus
- Ability to Learn and Apply Procedures
- Attention to Detail
- Cash Handling/Balancing
Administration
No special training is needed to administer and score Teller Vision. Teller Vision automatically provides applicants with all of the information they need to complete the simulation, including a realistic preview of the teller job, complete assessment instructions, and a practice opportunity. Applicants then have 45 minutes to complete the assessment. Once the applicant is finished, Teller Vision provides immediate, 24/7 access to comprehensive, easy-to-interpret results via the EASy Datacenter. These results provide a prediction of each applicant's potential for success as well as valuable feedback on skill strengths and developmental needs. Employment Technologies' exclusive Career Prescription® (CareeRx®) option automatically creates an objective, personalized performance plan for each participant based upon his or her specific assessment results.
Target Organizations
- Banks
- Credit unions
- Financial services organizations
Target Jobs
EASy® Hiring Solution
Teller Vision is the key component of Employment Technologies' EASy
Hiring Solution for teller selection. The EASy Hiring Solution provides a complete system for hiring and developing top performing tellers. This integrated system can also include:
Back
to Top