FEATURES
Virtual Customer - Sales is a web-delivered
simulation that gives you the flexibility of providing on-site
or remote testing. The simulation automatically provides applicants
with all of the information they need to complete the assessment,
including complete assessment instructions and a practice opportunity.
As part of the simulation, participants perform actual job tasks and
prove their ability to:
- Build rapport with customers
- Actively listen to determine customer needs
- Confidently promote products and services
- Respond persuasively to questions and objections
- Close sales with a sense of urgency
- Build strong customer relationships
Once the applicant has completed the assessment, the
simulation gives you immediate, 24/7 access to comprehensive,
easy-to-interpret results via the EASy Datacenter.
EASy Datacenter
- Secure online database hosted and maintained by Employment Technologies
- Password protected, 24/7 access
- Real time access to participant results and reports
- Email interface to manage invitations
- Centralized database of results for the entire organization
- Onsite or remote access for authorized personnel
- Multiple security levels for administrators
- Robust reporting and tracking capability
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