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April 14, 2010
New Simulation Helps Businesses Exceed Sales Goals
Press Release
Newly released Virtual Customer – Sales simulation builds high-performance sales teams that consistently meet and exceed sales goals
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March 2, 2010
Simulation: the Hot New Tool for Improving Customer Service
Press Release
ETC's Virtual Customer - Service simulation gives employers a competitive edge in hiring and developing top front-line customer service associates
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May 19, 2009
Employment Technologies Releases EASyView to Save Employers Time, Money
Press Release
The revolutionary EASyView Virtual Interview System reduces costs while improving the efficiency and accuracy of the interview process
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May 14, 2009
7 Tips for Improving Your Interview Process
Vistage
ETC president Joseph Sefcik outlines 7 steps for establishing a sound interview process, including tips for evaluating automated interview systems
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March 12, 2009
Employment Technologies Announces Pre-release of EASyView Virtual Interview System
Press Release
EASyView reduces costs, increases accuracy, and improves access and delivery
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February 25, 2009
Simulation Gives Employers the Edge in Hiring Top Talent
Press Release
Employment Technologies forecasts key HR trends for 2009
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November 19, 2008
Forecast 2009
Human Resource Executive
Employment Technologies predicts significant changes facing the HR profession
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October 2, 2007
Top of the Line
Human Resource Executive
Simulation on Demand wins Top HR Product of the Year Award
|
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July — August 2007
Pre-employment Simulation Tests: They're in Demand and "On Demand"
Contact Professional
Contact Professional reviews ETC's new web-based
Simulation on Demand and demos Call Center Simulation on Demand
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|
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Fall 2006
The Science and Business of Simulation
SouthernNews
Florida Southern College highlights the contributions of alumnus and ETC president Joseph Sefcik
to the field of psychology
|
|
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January – February 2006
UCF Alumni Awards
Pegasus
ETC President Joseph Sefcik receives Professional Achievement Award
|
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July 2005
ETC's
Team Leader Readiness Simulation Tool
Call Center Magazine
Call Center Magazine reviews top product for hiring and developing team leaders
|
|
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May 2005
First
Look: ETC's Team Leader Readiness Simulation
CMP's Call Center Demo and Conference, Orlando,
Florida
ETC demos the Team
Leader Readiness Simulation
|
|
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March 2005
2005
– The Year of the Agent
Call Center Magazine
Team Leader Readiness Simulation wins 2005 Product of the Year Award
|
|
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February 2005
Live
CC Dallas Demo Interview: Joseph Sefcik
Call Center Magazine interviews ETC president
Joseph Sefcik
Creating environments where agents and team leaders can thrive |
|
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January 2005
Lessons
for Leaders
Call Center Magazine
Employment Technologies' Team Leader Readiness Simulation wins Editor's Choice 2005 award |
|
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November 2004
Simulation:
A Formula to Hire, Develop, and Retain Top Talent
Employment Technologies presents at the North American Conference on Customer Management, Orlando, Florida
|
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July 2004
Bright
Tools in the Sunshine State
Call Center Magazine
Team
Leader Readiness Simulation voted Best of Show
|
|
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March 2004
Products
of the Year Circle of Winners
Call Center Magazine
SkilTrak
Bilingual wins Call Center Product of the Year
Award
|
|
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December 2003
Top
of the Line
Human Resource Executive
SkilTrak
and SkilTrak
Bilingual named Top HR Products for 2003
|
|
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November 2003
Open
For Business
Call Center Magazine
SkilTrak
helps on-line service centers hire the right employees
|
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July 2003
Effective
Employee Management Begins Before You Hire
Connections Magazine
Features article by Employment Technologies president,
Joseph T. Sefcik
|
|
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June 2003
Speaking
the Language
Call Center Magazine
Call Center Magazine reviews SkilTrak
Bilingual |
|
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June 2003
Test
For the Best
Human Resource Executive
Call
Center Simulation helps APAC reduce turnover
by 72%
|
|
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December 2002
Keeping
Agents On Board
Call Center Magazine
Royal Caribbean improves agent retention using Call
Center Simulation and Call
Center Fit Index
|
|
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June 2001
Realism
Gets Results
Customer Interface Magazine
Call
Center Simulation makes the hiring process less
of an art and more of a science
|
|
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December 2000
Winning Wares
Human Resource Executive
Call
Center Simulation wins Top 10 HR Products of
the Year Award
|
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